Shipping and Delivery Policy

Last Updated: March 17, 2026
At Drishti Health and Wellness, we are committed to delivering our clinical nutrition and wellness products
to you in a timely and secure manner. This policy explains our shipping procedures, timelines, and costs.

  1. Shipping Destinations
    We currently provide shipping services across India, covering major cities and regional districts. Please
    ensure your delivery address, including the PIN code and contact number, is accurate to avoid any delays.
  2. Processing Time
    All orders are processed within 1–2 business days (excluding Sundays and public holidays) after
    receiving your order confirmation email.
    You will receive another notification when your order has shipped, along with a tracking number.
  3. Delivery Timelines
    While delivery times vary depending on your location, the general estimates are as follows:
    Metro Cities: 3–5 business days.
    Other Regions: 5–7 business days.
    Remote Areas: 7–10 business days.
    Note: Deliveries may occasionally be delayed due to unforeseen logistical issues, weather conditions, or highdemand periods.
  4. Shipping Charges
    Standard Shipping: Shipping charges for your order will be calculated and displayed at checkout.
    Free Shipping: We may offer free shipping on orders above a certain value (e.g., ₹999), as specified on
    our website at the time of purchase.
  5. Shipment Tracking
    Once your order is dispatched, you will receive an email and/or SMS containing a tracking link. You can use
    this link to monitor the status of your delivery in real-time through our logistics partner’s website.
  6. Damaged or Lost Shipments
    Damaged Items: If you receive your package in a damaged condition, please take a photograph of the
    outer packaging and the product and contact us within 48 hours at [Insert Support Email].
    Missing Packages: If your tracking information shows “Delivered” but you have not received your
    package, please notify our customer support team immediately so we can coordinate with the courier
    service.
  7. Non-Delivery
    In the event of a failed delivery attempt due to an incorrect address provided by the customer or the
    customer being unavailable, the package may be returned to our warehouse. In such cases, additional
    shipping charges may apply for re-delivery.
  8. Contact Information
    For any shipping-related queries, please reach out to us:9256597388,9257597388
    Drishti Health and Wellness Email: hrdrishtihealthcare@gmail.com
    Address: Head office-Drahtihelath and wellness Mahalakshmi jewellers, Padappai bus stand
    Kanchipuram district of Tamil Nadu, pin code 601301
    Reginal office -Inside nandri fata nandri road jodhpur (Raj.)342015